Privacy Policy

VM Routes respects the privacy of our users and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you use our services and our practices for collecting, using, maintaining, protecting, and disclosing that information.

License and Ownership

All content on the site is owned by VM Routes and is subject to copyright, patent, trademark, and various other intellectual property rights.

Disclaimer of Warranties & Limitation of Liability

VM Routes provides the website, Employee App, and Driver App on an "as is" basis without any express or implied warranties. VM Routes will not be liable for any damages arising from the use of the site, Employee App, or Driver App.

Restrictions

You are prohibited from engaging in certain activities that violate these Terms of Use or applicable laws.

Termination

VM Routes may terminate your access to the site, Employee App, or Driver App at any time.

Information We Collect

We collect several types of information from and about users of our services, including information:

• Personal information by which you may be identified, such as name, postal address, email address, and telephone number ("personal information").
• Information about you that does not individually identify you.
• Information about your internet connection, the equipment you use to access our services, and usage details.

Employee App

For users of the Employee App, we collect:

• Name, email address, and contact information.
• Current location data (for display purposes only, not stored).
• Usage details automatically as you navigate through the app, information collected through cookies and other tracking technologies.

Driver App

For users of the Driver App, we collect:

• Name, email address, and contact information.
• Location data for route tracking and navigation purposes.
• Camera access for documenting odometer readings and trip Sheet verification (photos are stored securely).
• Usage details automatically as you navigate through the app, information collected through cookies and other tracking technologies.

How We Collect Information

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site and apps. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our services and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

Your Rights

You have the right to:

• Access and receive a copy of the personal information we hold about you.
• Request correction of the personal information that we hold about you.
• Request deletion of your personal information.
• Object to the processing of your personal information.
• Request the transfer of your personal information to another party.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: support@vmtrackers.com.

Limitation of Liability

VM Routes will not be liable for any indirect, punitive, or consequential damages.

Indemnity

You agree to indemnify VM Routes against any claims arising from your use of the site, Employee App, Driver App, or violation of these Terms.

Dispute Resolution

Any dispute will be governed by the Arbitration and Conciliation Act, 1966.

Jurisdiction

These Terms are governed by the laws of India and are subject to the jurisdiction of the courts in Delhi, India.

Severability

If any provision of these Terms is found invalid, the remaining provisions will continue to be valid.

Complete Agreement

These Terms constitute the entire agreement between you and VM Routes .

Waiver

Any failure by VM Routes to enforce these Terms does not constitute a waiver of such rights.

Disclaimers

The services of VM Routes are subject to terms and conditions, and the company disclaims any liability for the use of its services.